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Shared Inbox and Team Collaboration

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Brevo’s WhatsApp module is built with scalability and automation in mind, making it ideal for businesses ready to move beyond basic chat. Here are some of the most powerful features:

1. Marketing Campaign Builder

Send bulk WhatsApp messages to contacts who have opted in. Each message can be tailored using dynamic attributes like first name, recent purchases, or location, making it feel highly personalized.

2. Automated Workflows

With Brevo’s visual workflow lebanon whatsapp database builder, you can automate WhatsApp messages based on specific triggers—such as user registration, cart abandonment, or inactivity for X days. This reduces manual workload and keeps engagement consistent.

3. Transactional Messaging

Keep customers in the loop why bulk whatsapp marketing is gaining with order confirmations, shipping alerts, appointment reminders, and more—all via WhatsApp. These are often read immediately, ensuring timely communication.

The WhatsApp shared inbox database d allows customer support or sales teams to respond from one central location. You can assign tickets, leave internal notes, and track response times.

Message Templates

WhatsApp Business API requires the use of pre-approved message templates for outbound messages. Brevo provides an easy way to create, submit, and manage these templates, speeding up the compliance process.

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